Cancellation & Refund Policy
Cancellation Policy:
At Nick Mics, customer satisfaction is our priority. We understand that sometimes you may need to cancel an order. Please review our updated cancellation policy below:
1. Cancellation Window:
- Cancellation requests will be accepted only if made within 1 hour of placing the order.
- Once the order has been processed or dispatched, cancellations will not be possible.
2. Special Discount & Offer Periods:
- Orders placed during promotional periods or special events (such as New Year, Diwali, Independence Day, Foundation Day, etc.) are non-cancellable.
Refund Policy:
To maintain the quality and efficiency of our services, we do not offer refunds for any orders. However, we value your trust and satisfaction.
1. Replacement or Coupon:
- In case of any issue with the product, you may request a replacement or a coupon of equivalent value to be used on future purchases.
- Requests must be raised within 24 hours of receiving the product by emailing us at info@nickmics.com.
2. Non-Refundable Items:
Opened, used, or tampered products are not eligible for replacement or coupons.
Perishable items or products with short shelf life are non-returnable.
We are committed to providing the best experience – thank you for choosing Nick Mics!